A €1,000 security deposit is required at the time of booking. If there are no damages or outstanding charges, it will be refunded within 30 working days after the end of the contract. Payments can be made by Visa, Mastercard, or bank transfer (which may take up to two weeks to be processed). We do not accept cash. A guarantor is required if you choose a monthly payment plan. 

Your stay includes high-speed Wi-Fi in both private and shared areas, with a LAN connection up to 250 Mb/s in your room. Utilities such as electricity, water, heating, and air conditioning are included at no extra cost. The fee also covers reception and overnight security services, routine maintenance, weekly room cleaning, and access to all Yugo community events and activities.

Yes. All rooms come fully furnished and include a kitchenette with an induction hob, microwave, refrigerator, an oven (except for accessible studios), a study area with desk and chair, a two-door wardrobe, a bed (120 × 200 cm, or 140 × 200 cm in TOP rooms), a mirror, and a noticeboard. Bathrooms are equipped with sanitary fixtures, shower, and a mirrored cabinet.

If you are not admitted to your chosen university/exchange programme, decide to study in another city or the exchange programme is cancelled, before your contract start date, you may request to cancel your booking by providing official supporting documentation (e.g. a university rejection letter or a new university offer letter) within 72 hours of receiving it. If your request is approved, your contract will be cancelled and your security deposit refunded in full. If your contract has already started, you may still cancel your booking. However, rent will be charged up to the month in which the cancellation is notified (with any started month charged in full), and your security deposit will be retained as a cancellation fee.

If your Italian visa application is refused before your contract start date, you may cancel your booking by providing an official document issued by the relevant authority (e.g. a visa refusal letter from the embassy) within 72 hours of receiving it. In this case, your security deposit will be refunded in full. If your contract has already started, you may still cancel your booking. However, rent will be charged up to the month in which the cancellation is notified (with any started month charged in full), and your security deposit will be retained as a cancellation fee.

Yes. Visitors are allowed from 9:00 AM to 11:00 PM, subject to reception registration and staff approval, with a maximum of two visitors at a time. Overnight guests and access to the gym for visitors are not permitted. 

Common areas are cleaned daily, and your room is cleaned once a week, including floors, surfaces, and the bathroom. The service is included in your stay and follows a mandatory schedule. As we strive to maintain high cleanliness standards throughout the residence, it is not possible to opt out of the room cleaning service.

No. As this is an accommodation and services agreement, it is not possible to register your Italian Residenza (permanent address) at the property. However, you may use the residence as your Domicilio (temporary address) for the duration of your stay

You may bring small electrical appliances with a CE mark, subject to approval by the Laude Living team. Electric heaters, additional ovens, air fryers, toasters, and screens larger than 22 inches are not permitted.