Accept Your University Place: Your journey begins by securing your university offer. Choose where and what you study wisely, as these decisions will shape your education. Apply to your chosen universities, achieve the required grades and accept your offer. The next step is finding the perfect student accommodation.
 

Visa Application: If you're planning to study abroad, obtaining your visa is crucial for travel. Start the process early, as it can take time. For assistance, contact your local embassy or check online resources for more information.
 

Book Your Accommodation: Once you know your university and location, visit the Yugo website to explore our accommodation options. Simply click ‘Book Now,’ complete your application and pay your deposit to secure your home for the academic year.
 

Guarantor Service: With Yugo, you can pay your rent in full or through instalments. If you choose instalments, a qualified guarantor may be required. Don’t worry - if you don’t have one, we partner with Housing Hand to provide this service where possible.
 

Move-In: With your accommodation booked and university place accepted, it’s time to move in! Our friendly teams will coordinate your move-in date, time, and parking arrangements. For arrivals outside office hours, inform the team in advance

Yes, you may be entitled to cancel your booking. but we will need you to provide proof for this. Please check the cancellation policy for your booking.

We understand that visa processes can take time.
 

If your visa application is unsuccessful, most of our properties offer a “No Visa, No Pay” policy, allowing you to cancel your booking without penalty (terms and conditions apply).

A guarantor is a person aged 18 or above who accepts joint financial responsibility for the tenancy and is liable to pay the rent if for any reason the student is unable to maintain payment of the rents as they fall due. The landlord has the right to pursue the guarantor for recovery of outstanding monies therefore, it is important that any guarantor understands their obligations.

Typically, students who choose to pay their rent monthly or termly will need a guarantor to support their application. If you opt to pay the total amount of your rent a guarantor might not be necessary, as upfront payment reduces the risk of missed payments.

Choosing your flatmate is sometimes possible, but it depends on the specific student accommodation and availability at the time of booking. If you're applying with a friend or have someone in mind you'd like to live with, let the accommodation team know as early as possible - they’ll do their best to place you together. 
 

While it's not always guaranteed, especially during peak booking times, requests are considered on a case-by-case basis. Feel free to contact the site team for more details or to make a specific request.

We aim to have staff available 24 hours a day, so if you ever have a request, a member of our resident team can help you day or night. 

If you're currently living overseas and can’t visit in person, don’t worry - your location won’t hold you back from finding the right student accommodation. Where you live during your studies plays a big role in shaping your academic journey, so it’s important to make an informed choice. 
 

Our friendly and experienced site team is here to help you with virtual viewings, live video tours, or by answering any questions you may have. Simply reach out to your chosen property’s team - they’ll guide you through the viewing process in the most convenient way possible.

Yes! In some properties, 90% of our students are international. We have a vibrant community and have plenty of experience helping international students settle in. 

Yes, you can safely book your international student accommodation online with Yugo. We ensure you don't have to commit blind by providing high-quality photo galleries, verified room floor plans, and interactive virtual tours directly on our room pages. You can also book a live video call with our on-site residence team to explore your future home before making any payment.

You can verify a legitimate housing provider by checking their global track record and corporate transparency. Unlike unverified private landlords, Yugo is a trusted global student housing brand operating over 10 countries and 120 cities. All our European operations follow local market requirements and hold official accreditations, such as the National Code. Furthermore, your tenancy agreement is securely processed through our direct, traceable booking system — never via personal bank accounts, wire transfers, or crypto. 

Yes, Yugo offers flexible cancellation policies specifically tailored to international student dependencies, such as visa denials or university placement changes. We understand that Erasmus documentation and travel dates can fluctuate. Our standard tenancy agreements include clear, fair terms regarding booking releases, which are fully presented and detailed upfront before you make your deposit commitment.