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International Students: Frequently Asked Questions

Moving to a new country comes with a lot of questions. We’re here to make things easier for you.



Need help navigating everything from visas and arrival prep to payments, contracts, wellbeing, and life in your new Yugo home?  Whether you’re getting ready for your first big move or settling in for another year abroad, you’ll find straightforward answers, practical tips, and the support you need to feel confident every step of the way.

 

How Booking with Yugo Works

What is the booking process?

Accept Your University Place: Your journey begins by securing your university offer. Choose where and what you study wisely, as these decisions will shape your education. Apply to your chosen universities, achieve the required grades and accept your offer. The next step is finding the perfect student accommodation.
 

Visa Application: If you're planning to study abroad, obtaining your visa is crucial for travel. Start the process early, as it can take time. For assistance, contact your local embassy or check online resources for more information.
 

Book Your Accommodation: Once you know your university and location, visit the Yugo website to explore our accommodation options. Simply click ‘Book Now,’ complete your application and pay your deposit to secure your home for the academic year.
 

Guarantor Service: With Yugo, you can pay your rent in full or through instalments. If you choose instalments, a qualified guarantor may be required. Don’t worry - if you don’t have one, we partner with Housing Hand to provide this service where possible.
 

Move-In: With your accommodation booked and university place accepted, it’s time to move in! Our friendly teams will coordinate your move-in date, time, and parking arrangements. For arrivals outside office hours, inform the team in advance

Can I cancel or change my booking?

Yes, you may be entitled to cancel your booking. but we will need you to provide proof for this. Please check the cancellation policy for your booking.

What is a Guarantor and do I need one?

A guarantor is a person aged 18 or above who accepts joint financial responsibility for the tenancy and is liable to pay the rent if for any reason the student is unable to maintain payment of the rents as they fall due. The landlord has the right to pursue the guarantor for recovery of outstanding monies therefore, it is important that any guarantor understands their obligations.

Typically, students who choose to pay their rent monthly or termly will need a guarantor to support their application. If you opt to pay the total amount of your rent a guarantor might not be necessary, as upfront payment reduces the risk of missed payments.

Can I choose my flatmates?

Choosing your flatmate is sometimes possible, but it depends on the specific student accommodation and availability at the time of booking. If you're applying with a friend or have someone in mind you'd like to live with, let the accommodation team know as early as possible - they’ll do their best to place you together. 
 

While it's not always guaranteed, especially during peak booking times, requests are considered on a case-by-case basis. Feel free to contact the site team for more details or to make a specific request.

Before You Arrive

Do I need a Visa to study abroad?

Yes, most international students will need a student visa to study in the UK. Since the UK left the EU, anyone arriving after 31st December 2020 is required to have a valid student visa. Apply for Student Visa here, or read our Student Visa Guide.

Can I move in before my contract starts?

In many cases, we can allow people to move in early at a daily rate, but you will need to contact the residence team to check.

Many of our student accommodations also remain open during the summer, giving you the chance to settle in early, explore the city, and start making new friends. Discover our summer stays here.

Moving In

What time can I arrive the day I move in?

Some of our residences will let you to move in at any time on set days, whereas others will give you a time slot. We’ll be in touch closer to your move-in date to give you more information!

What documents do I need to check in?

When you check in we’ll need to see a copy of your ID, and also recommend bringing a printed copy of your tenancy agreement with your signed guarantor forms.

What should I bring with me?

Facilities and features can vary; typically, you are provided with a bed, a study with a desk and a chair, bookshelves, wardrobe and plenty of storage. Bedding is not provided with each room as most of our students prefer to bring their own, however you can order bedding and kitchen utensils from our friends UniKiOut to be delivered to your room prior to your move in. Use code YUGO10 for 10% off.
 

Please note, this may be different for summer bookings. Contact our residence teams for more information!

While You're Studying

Can I work while I study abroad?

Yes, in most cases, you can work while you study abroad. However, the rules and requirements will differ depending on which country you are in. 

What support is available?

Whether you're feeling homesick or just need some questions answered, our onsite teams are here to help. You'll be able to reach out to them in person or contact our help team via numbers advertised in your building. Either way, there will be people at Yugo you can reach out to about anything you need. 

After You Graduate

Can I extend my stay?

Some of our student residences offer summer lets as well as tenancy extensions, but this is subject to availability. For more information, get in touch with your residence team or find out more here. 

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