How to Prepare for Life After University 💡
Cancellation Policy 2026/27 - England (Bookings up to and including the 30th April 2026) & Wales
Unless the context otherwise requires, words and expressions defined in your Assured Shorthold Tenancy Agreement shall have the same meanings in this cancellation policy.
Unless the tenancy agreement has already commenced and you have not collected the keys to your room, you may cancel your tenancy, by giving notice in writing or by e-mail to the manager at the property, at any time before the 1st of May 2026 or within the period of forty eight hours (48) hours of the date on which you sign your first tenancy agreement for the 2026/27 Academic Year or Semester (the “Cooling-Off Period”). Once we receive such a notice, we will confirm receipt, cancel your tenancy, and will refund your Advance Rent Payment, together with any other payments of rent you may have made.
Cancelling outside the Cooling-Off Period
Outside the cooling-off period, you may request to cancel your tenancy, by notice in writing or by e-mail to the manager at the property. However, you will remain liable for the rent payable under the tenancy agreement until a suitable replacement tenant has been found.
Cancelling as you do not receive your visa
If you are not successfully awarded a visa to travel and study, then we can help. Firstly, we may be able to transfer you to another one of our residences around the globe if you are going to study elsewhere. If you are not going to study elsewhere or we do not have accommodation available in your new city/town of study, we will release you from your tenancy agreement provided the following criteria are met:
- You submit your request to cancel, in writing or by e-mail to the manager at the property, within 3 days of your visa rejection letter: and
- You provide the manager with a copy of your rejection letter from the embassy or visa office.
If your tenancy has commenced, you will remain liable for the rent payable under the tenancy agreement until receipt of the above.
One less worry if you don’t receive your offer.
This is applicable to prospective first-year undergraduate students only.
If you are not successful in obtaining your place at your chosen university, then don’t worry, we can help. Firstly, we may be able to transfer you to another one of our residences if you are going to study elsewhere. If you are not going to study elsewhere or we do not have accommodation available in your new city/town of study, we will release you from your tenancy agreement provided the following criteria are met:
- You submit your request to cancel, in writing or by e-mail to the manager at the property, before 22nd August 2026; and
- You provide the manager with a copy of your rejection letter from the University or UCAS.
Once we have your request, we will confirm receipt and refund your advance rent payment, together with any other rent payments you may have made.
Anti-Money Laundering (AML) Checks
All bookings are subject to Anti-Money Laundering (AML) checks in accordance with relevant UK regulations. If a booking fails these checks, we reserve the right to cancel the booking and refund any payments made.
On the death of the Tenant
The tenancy terminates automatically.
Cancellation Policy 2026/27 – England (Bookings made on or after the 1st May 2026)
Unless the context otherwise requires, words and expressions defined in your Common Law Tenancy Agreement shall have the same meanings in this cancellation policy.
Unless the tenancy agreement has already commenced and you have not collected the keys to your room, you may cancel your tenancy, by giving notice in writing or by e-mail to the manager at the property, at any time before the 1st of May 2026 or within the period of forty eight hours (48) hours of the date on which you sign your first tenancy agreement for the 2026/27 Academic Year or Semester (the “Cooling-Off Period”). Once we receive such a notice, we will confirm receipt, cancel your tenancy, and will refund your Advance Rent Payment, together with any other payments of rent you may have made.
Cancelling outside the Cooling-Off Period
Outside the cooling-off period, you may request to cancel your tenancy, by notice in writing or by e-mail to the manager at the property. However, you will remain liable for the rent payable under the tenancy agreement until a suitable replacement tenant has been found.
Cancelling as you do not receive your visa
If you are not successfully awarded a visa to travel and study, then we can help. Firstly, we may be able to transfer you to another one of our residences around the globe if you are going to study elsewhere. If you are not going to study elsewhere or we do not have accommodation available in your new city/town of study, we will release you from your tenancy agreement provided the following criteria are met:
- You submit your request to cancel, in writing or by e-mail to the manager at the property, within 3 days of your visa rejection letter: and
- You provide the manager with a copy of your rejection letter from the embassy or visa office.
If your tenancy has commenced, you will remain liable for the rent payable under the tenancy agreement until receipt of the above.
One less worry if you don’t receive your offer.
This is applicable to prospective first-year undergraduate students only.
If you are not successful in obtaining your place at your chosen university, then don’t worry, we can help. Firstly, we may be able to transfer you to another one of our residences if you are going to study elsewhere. If you are not going to study elsewhere or we do not have accommodation available in your new city/town of study, we will release you from your tenancy agreement provided the following criteria are met:
- You submit your request to cancel, in writing or by e-mail to the manager at the property, before 22nd August 2026; and
- You provide the manager with a copy of your rejection letter from the University or UCAS.
Once we have your request, we will confirm receipt and refund your advance rent payment, together with any other rent payments you may have made.
Anti-Money Laundering (AML) Checks
All bookings are subject to Anti-Money Laundering (AML) checks in accordance with relevant UK regulations. If a booking fails these checks, we reserve the right to cancel the booking and refund any payments made.
On the death of the Tenant
The tenancy terminates automatically.
Staying in the UK? There's plenty of places to choose from
You don't have to compromise on location.
Students love...
Birmingham
The UK’s second-largest city has a student population of 80,000. That means restaurants, bars, cafes and cinemas, as well as countless clubs and societies, are all geared up to give you the best possible experience!
Students love...
Bournemouth
With seven miles of beautiful beach, a historic pier and buzzing nightlife, there’s so much to love about this picturesque seaside town. From shopping the local boutiques to killing time in the variety of sea-view bars, clubs & restaurants, it’s all here.
Students love...
Bristol
Bristol is brimming with vibrant cultural hotspots, buzzing nightlife and a friendly, community-focused atmosphere. Renowned for its music and art scenes and its many festivals, you can expect to have a jam-packed diary all year round.
Students love...
Cambridge
Cambridge life has revolved around students for centuries. There are 100+ pubs, but punting along the River Cam, a spot of retail therapy or exploring one of the more unusual museums all make great alternatives!
Students love...
Cardiff
Big on culture, the Welsh capital is a nightlife mecca too – with lots of green spaces to aid recovery! Along with a beautiful castle and waterfront, the Principality Stadium is a big draw for its music and sporting events.
Students love...
Edinburgh
Edinburgh, the Scottish capital, offers a student living experience few cities can match. It's a UNESCO World Heritage Site, with some of the most historic buildings in the whole of the UK (including Edinburgh Castle, home of the famous Hogmanay parties).
Students love...
Lancaster
Lancaster is among the most picturesque settings in the UK for student housing, and the city certainly knows how to spoil you with numerous shops, restaurants, bars and clubs scattered throughout its vibrant and cultured centre.
Students love...
Lincoln
Lincoln offers a student living experience rich in history, with a vibrant social scene, independent boutique shopping and high-street convenience. The city is packed with restaurants and student bars and is surrounded by beautiful countryside.
Students love...
Liverpool
Liverpool has an abundance of experiences to offer students, including amazing shopping, unique restaurants, world class entertainment, live music and sport. Liverpool also has a famous nightlife scene with many bars and clubs all over the city.
Students love...
London
An international student hub, London is a dynamic cultural centre with a thousand ways to fill your time. From heaths and parks to bars and clubs; vintage markets to haute couture, global cuisine to local coffee houses.
Students love...
Newcastle
Newcastle upon Tyne offers an amazing student living experience. The city is famed for its nightlife and vibrant social scene, cultural highlights including an 800-year-old castle, museums, galleries and theatres, which make it a popular destination.
Students love...
Norwich
Norwich has got all the historic and architectural kudos, with a friendly community vibe and more pubs than days of the year! England’s first UNESCO City of Literature also serves up a treat for culture buffs with theatres, galleries and a full programme of live music.
Students love...
Nottingham
Nottingham is best known for its role in the Robin Hood legend and the sandstone caves hidden beneath the streets. It has a beautiful castle to explore, along with many shops, restaurants, bars and clubs. In other words, it's ideal for student living.
Students love...
Plymouth
This beautiful Devonshire port boasts a buzzing waterfront and all the distractions of life by the sea. So if the shops, bars, theatre and many eateries, don’t tempt you, find a beach to chill or try the watersports.
Students love...
Portsmouth
Portsmouth is a great choice for student living. The University of Portsmouth is on an island - Portsea, which is also home to the best student accommodation in Portsmouth: our Catherine House residence, just the other side of Victoria Park.
Students love...
Sheffield
Famous for its location amongst the incredible countryside, Sheffield has so much to offer both in and out of the centre. From the beautiful moorlands to a culture steeped in an industrial heritage, it’s ideal for student life.
Students love...
Southampton
Southampton is a bustling student city packed full of museums, music venues, art galleries, award-winning parks and incredible shopping. There are also many student bars, clubs and a fantastic selection of eateries for you and your flatmates to enjoy.
Students love...
Winchester
Looking for a city that mixes history, green spaces and a great student scene? Winchester might be your perfect match. With its cobbled streets, cosy cafés and buzzing student community, it’s a place where studying and social life balance out perfectly.