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Frequently Asked Questions

Not found the information you were looking for about Campus Towers or our student housing in Greenville? You might find the answer in our frequently asked questions.

Q: Can I Bring My Own Furniture?

Yes, you can bring decorative things from home that will make you feel more at home.

Q: Do You Offer 3 Bedroom Apartments?

No, but we allow you all to be neighbors!

Q: Does Your Property Have On-Site Maintenance?

Yes.

Q: An Item In A Resident's Unit Needs Repair. How Do They Get Help?

Call the office, submit the ticket through the resident portal, visit the office, or email us at [email protected]. If it's after-hours call the leasing office (252) 752-2865 and when the voicemail prompts them, press option #2 for after-hours maintenance, and someone will call them back.

Q: What Happens If A Resident Is Locked Out Of Their Apartment?

If it's during business hours, call and our staff will assist. If it's after-hours call the leasing office (252) 752-2865 and when the voicemail prompts them, press option #2 for after-hours maintenance, and someone will call them back.

Q: What Maintenance Is A Resident Responsible For? (I.E. Changing Fire Alarm Battery/Changing Lightbulbs/Etc.)

Changing fire alarm battery, changing lightbulbs, fixing AC issues, toilet issues/leaks/drain clogs.

Q: What Is The Maintenance Turn-Around Time?

Our maintenance tickets have a 24-48 hour turn around unless a part needs to be ordered-our staff will stay in contact with you. Emergencies are considered heat, toilet, and entry door issues.

Q: Do You Offer Furnished Units?

Yes.

Q: Does Your Property Offer On-Site Parking?

Yes.

Q: Is Your Property Parking Free Or Paid?

Paid. Contact our leasing team for more information about our property's parking. 

Q: Is Your Property Pet-Friendly?

Yes!

Q: Do We Have Washer And Dryer In The Units?

No, we don't. We do have a communal laundry room in the building. 

Q: Am I Required To Purchase Renter's Insurance?

Yes.

Q: Is Your Property Smoke-Friendly?

No.

Q: How Long Does It Take For An Application To Be Approved?

Generally, it takes 12-24 hours to get the decision once it was screened.

Q; What Are My Options For Paying My Rent?

You can pay by card through the portal. Please emphasize that it will be a convenient fee. The e-check option is free.

Q: Which Utilities Are Included In My Rent?

Electricity, gas, internet/cable, water, sewage, and garbage.