Germany Privacy Policy

These privacy statements set out the terms on which Yugo collects, processes and stores personal information (also known as personal data). The privacy statements outline the types of information we gather from you; how we use it; with whom we share it; the means by which we keep it secure; and the choices you have about the information you choose to share with us. Under no circumstances will Yugo or its affiliates sell your personal information to third parties.

Yugo takes your data privacy seriously and is committed to processing, storing and protecting your personal information with the utmost seriousness.

When you contact us, whether it be by email, telephone, through a form on our website or completing an application form for a room with us, we need to collect certain personal data relating to you to ensure you receive the best possible service from us.

We collect certain personal information relating to you throughout our relationship with you, whether it be you making an initial enquiry to view a room; applying for a room with us; entering into a contract with us for a room; acting as a guarantor for a person who is entering into a contract with us; or being nominated as next of kin of a person entering into a contract with us. That means we have different types of privacy policies depending on which stage you are at. For further information, click read the content relating to the most appropriate stage you are at with us to find out more:

Making an enquiry, registering or applying for a room with us.
Having a contract with us and living in our rooms.
Acting as a guarantor for a person living in our rooms.
Being nominated as next of kin of a person living in our rooms.

The following body is responsible for the data processing explained in this privacy statement, data controller under the data protection laws is:

Yugo

Adalbertstraße 44-48,

60846 Frankfurt am Main

Germany

Registration entry:

District Court of Frankfurt am Main, Commercial Registration No. 112545

Sales tax ID number:

DE 306571924

Contact:

Telephone: +49 (0) 69 95908620

Email: [email protected]

Who are We?

Yugo is a subsidiary of the Global Student Accommodation Group Limited, known as “Yugo”. Yugo provides student accommodation across the globe and we strive to provide safe, affordable, comfortable, high quality accommodation for students. For further information on Yugo, please visit www.yugo.com.

Any reference in this, and the accompanying statements, to Yugo includes reference to Yugo and all other companies within the Yugo group of companies.

Should you wish to contact us, Yugo ’s address is Adalbertstraße 44-48, 60486 Frankfurt am Main, Germany. You may also contact us via telephone by dialling +49 (0) 69 95908620 or by emailing us at [email protected]

Yugo is registered with the Information Commissioner’s Office in the United Kingdom.

A registration entry has been completed with the District Court of Frankfurt am Main, under the Commercial Registration No. 112545. Yugo has the sales tax ID number: DE 306571924.

Data Protection Legislation

In these privacy statements, “Data Protection Legislation” means all laws, subordinate legislation, enactments and regulations relating to the processing, privacy and use of personal data, as applicable to Yugo, as in force and applicable from time to time and as the same may be amended, supplemented or replaced.

Making an enquiry, registering or applying for a room with us.

What is the purpose of our privacy statement?

Under the Data Protection Legislation, we are required to provide an explanation as to why we require you to provide certain personal information (also known as “personal data”) relating to you; how we intend to use the personal information you provide to us; and whether or not we will share that information with anyone else.

Who are we?

Any reference to Yugo in this statement includes Yugo and all other companies within the Yugo group of companies.

Should you wish to contact us, Yugo’s address is Adalbertstraße 44-48, 60486 Frankfurt am Main, Germany. You can also contact us via telephone by dialling +49 (0) 69 95908620 or by emailing us at [email protected]

Yugo is registered with the Information Commissioner’s Office in the United Kingdom.

A registration entry has been completed with the District Court of Frankfurt am Main, under the Commercial Registration No. 112545. Yugo has the sales tax ID number: DE 306571924.

This privacy statement applies to personal information collected by Yugo. It does not apply to any personal information that is collected by third parties, individuals, organisations or other websites which Yugo may be linked from or linked to. In the case of any third parties collecting your personal information, their own privacy policies will apply.

What information are we collecting?

Yugo limits the personal information it collects to the personal information required to provide the services you have requested. You may provide that information to us via our website enquiry form, over the telephone, via email, in person or through an application form. The types of personal information we collect may include, for example:

Name;
Address and contact details;
Date of birth (if under 18);
Gender;
Nationality;
Details of the university/college course you are enrolled on and the year(s) you are enrolled for; and
Your room preferences (e.g. preferred room type, sharing preferences).

In certain circumstances, we may also collect certain special categories of personal information, such as information concerning your health, which are known as sensitive personal data.

Why are we collecting your information?

In order to provide you with the service you have requested, Yugo requires certain personal information be shared with us. Such personal information may be provided to us via channels such as email, our website enquiry form, over the telephone, in person or when completing an application form. Without this information, it would not be possible for us to provide you with the service you have requested.

What do we do with your information?

Yugo will use the personal information you provide to us in the following ways:

To respond to the enquiry you have made to us;

To make you aware of any suitable accommodation we may have for you and any other offers or services we may be able to provide to you; and

To engage and make contact with you in the method you have requested.

The personal information we collect from you will be securely stored by us in accordance with our internal data protection policies and procedures which have been assessed to ensure they meet the requirements set out under the Data Protection Legislation.

It will be used by us in accordance with this privacy statement and also in accordance with your rights under the Data Protection Legislation.

Occasionally, and only when relevant, Yugo may collect special categories of personal information (sometimes referred to as sensitive personal data) relating to you, such as information relating to your health and/or any disabilities you may have. Such information will be used to assess your accommodation needs and ensure that any accommodation we may offer to you meets your requirements. By providing us with such sensitive personal information, you consent to us using it for this purpose. Should you not provide us with this consent, we may not be able to allocate to you a room appropriate for your needs.

Do we share your personal information?

Members of the Yugo group of companies

Yugo operates globally and, as such, has a number of subsidiary companies in various jurisdictions around the world. Your personal information may be shared amongst Yugo group companies, but only where it is necessary to do so to provide the services you have requested. The obligations set out within these privacy statements apply to all Yugo group companies to the same extent they apply to Yugo.

For further information on which companies make up Yugo, please contact the Data Protection Officer at [email protected]

Third-Party Service Providers

It may be necessary for Yugo to share your personal information with our service providers in order to provide you with the services you have requested. Yugo will only share such personal information with such service providers to the extent required to enable us to provide the services you have requested. Yugo has assessed its service providers to ensure they have appropriate data protection safeguards and frameworks in place to allow them to comply with the requirements of the

Data Protection Legislation.

Within the terms and conditions of our contracts with our service providers, it is clearly stated that such service providers are not permitted to share your personal information with any other parties and are only to use the information in the course of their work on behalf of Yugo.

Regulators and other legal obligations

We may, from time to time, also be required to share your information with regulators, crime prevention agencies and other organisations who are permitted access to such personal information as a matter of law.

Do we transfer your personal information abroad?

Yugo may transfer the information you provide to other Yugo group companies outside of the EEA as previously stated. Yugo operates a global Data Protection Policy which all Yugo group companies must comply with. This ensures the safe handling of your personal information outside of the EEA in compliance with the Data Protection Legislation.

What security measures concerning your personal information do we have in place?

Yugo ensures that any personal information you provide to us is securely stored on our systems and servers and that any paper-based records of your personal information will be stored and destroyed in accordance with our data retention policies and procedures. We treat data security with the utmost seriousness and take appropriate measures to implement industry leading standards to protect your personal information.

Yugo further ensures that only relevant members of staff have access to your personal information. This is achieved by our Data Access Policy which provides that your personal information will only be available to relevant members of staff who have a legitimate reason for accessing your personal information.

Can Yugo use your information for any other purpose?

Yugo may wish to market its products and services to you throughout your university/college life. Yugo is required to obtain specific consent from you for such marketing. However, if you do not positively opt to receive such marketing, we will not contact you for this purpose.

Yugo will not use your personal information for any purpose other than providing the services you have requested and, if you have explicitly consented for it to do so, for its own marketing purposes.

How does Yugo store your personal information and when does Yugo delete it?

Yugo stores your personal information on a database that is specific to your enquiry. That database provides us with your personal information and allows us to respond to your enquiry as well as sending you marketing emails, but only if you have opted to receive such materials. Your personal information is stored in accordance with our Data Retention Policy which states that, following an enquiry from you, we will hold your data for no more than six months unless you subsequently enter into a contract with us. At the end of the six-month retention period, if you have not entered into a contract with us, your personal information will be destroyed and/or deleted from our records. For details of how long we will store your personal information should you enter into a contract with us, please see our Privacy Statement – Contracting and Living With Us.

Yugo also has various legal and regulatory obligations which dictate the length of time your personal information is held on our systems and servers.

What are your rights?

The Data Protection Legislation provides individuals with the following rights:

The right to be informed

This provides you with the right to be informed about the collection and use of your personal data, the purposes for which we process your personal information, our retention periods in relation to your personal information and those with whom we will share your personal information.

The right of access

You have the right to access the personal information we hold on you, together with certain supplementary information. This allows you to be aware of and verify the lawfulness of the processing of your personal information by Yugo and the accuracy of the personal information we hold on you.

The right to rectification

If any of the personal information we hold on you is inaccurate or incomplete, you have the right to require that it be corrected and completed as appropriate. You can make a request for us to rectify your personal data verbally or in writing and Yugo has one calendar month to respond to your request for rectification.

The right to erasure

Under the Data Protection Legislation, you have the right to request that your personal information is erased from our systems and servers (this is also known as ‘the right to be forgotten’). Where your personal information has been shared by Yugo with third parties (either other companies within the Yugo group or our third-party service providers), you also have the right to request that your personal information will be deleted by these third parties. As per your right to rectification, you can request us to erase your personal information verbally or in writing and Yugo has one calendar month to respond to your request for erasure. Please note that this right is not absolute and only applies in certain circumstances.

The right to restrict processing

You have the right to request that Yugo restricts or supresses your personal information. Again, you can request that we restrict our processing activities either verbally or in writing and Yugo has one calendar month to respond to your request. Again, this right is not absolute and only applies in certain circumstances. For example, you may decide that you do not want us to use your personal information for marketing purposes. This would involve us deleting your personal information from our marketing databases.

The right to data portability

Under the Data Protection Legislation, you have the right to obtain and reuse your personal information for your own purposes. That right allows you to move, copy or transfer your personal information easily from one IT environment to another in a safe and secure way, without hindering its usability. This information must be provided free of charge and be provided within one calendar month of request.

The right to object

You have the right to object to your personal information being processed for direct marketing (including profiling). Upon request, Yugo is obliged to stop processing your personal information for such purposes and do so free of charge.

Rights in relation to automated decision making and profiling

The Data Protection Legislation contains rules which aim to protect individuals where there is solely automated decision-making that has legal or similarly significant effects on them. Yugo does not carry out this type of personal information processing. However, if you have any concerns that your personal information is being used for this type of activity then please contact the Yugo Data Protection Officer at [email protected].

In short, you have the right to

Request access to your personal information
Request we rectify any inaccurate or incomplete personal information
Request that we erase the personal information we hold on you and take steps to ask others with whom we have shared your information to also erase it
Request that we limit what we do with your personal information
Object to our use of your personal information and ask us to stop that use
Instruct us to provide you with the information we hold about you in a structured and commonly used format or transmit that information directly to another organisation.

Our obligations to comply with the above rights are subject to certain exemptions and further information on these exemptions can be obtained by contacting the Yugo Data Protection Officer at [email protected].

In the event that Yugo is using your personal information because you have provided consent for us to do so, you can withdraw that consent at any time. This can be done either in writing or verbally, or where you have registered with us, through the online portal which allows you to amend your consents at any time. The lawfulness of our use of your information before consent was withdrawn is not affected.

To exercise any of the rights referred to above, you should contact our Data Protection Officer either in writing to: The Data Protection Officer, Yugo Group, 5-7 Mandeville Place, London, W1U 3AY or by email to [email protected].

You also have the right to complain to the Information Commissioner's Office (the "ICO") if you are not satisfied with the way in which we use your personal information. You can contact the ICO by writing to Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.

What is the legal basis for using your information?

Yugo is required to have a “legal basis” for collecting, processing and storing your personal information. Under the Data Protection Legislation, there are six available lawful bases which allow for us to process personal information. These are:

Consent
Contract
Legal obligation
Vital interests
Public task; and
Legitimate interests.

As you have not yet entered (or may not enter) into a contract with us, the lawful basis that Yugo relies upon when collecting, processing and storing your personal information is Legitimate Interests. That is on the basis that it is necessary for us to obtain and maintain your personal information on our systems in order to respond to your enquiry and see if we can allocate you a room in the property you have enquired about with a view to ultimately entering into a contract with you.

If you have consented to us contacting you for marketing purposes, the legal basis for us contacting you for such purposes is Consent. In the event that we collect, process and store sensitive personal data about you, the lawful basis for us doing so will be your provision of explicit consent.

Yugo’s Data Protection Officer

Yugo’s Data Protection Officer has responsibility for overseeing what Yugo does with your personal information and ensuring that Yugo collects, retains and processes your personal information in compliance with the Data Protection Legislation.

In the event that you have any concerns or queries regarding how Yugo uses your personal information, or you have any questions as to how Yugo approaches its obligations under the Data Protection Legislation, you can contact the Yugo Data Protection Officer by writing to: The Data Protection Officer, Yugo Group, 5-7 Mandeville Place, London, W1U 3AY. Alternatively, you can email the Yugo Data Protection Officer at: [email protected]

Privacy Statement - Contracting and Living with us

What is the purpose of our privacy statement?

Who are we?

Any reference to Yugo in this statement includes Yugo and all other companies within the Yugo group of companies.

Yugo is registered with the Information Commissioner’s Office in the United Kingdom.

A registration entry has been completed with the District Court of Frankfurt am Main, under the Commercial Registration No. 112545. Yugo has the sales tax ID number: DE 306571924.

What information are we collecting?

Yugo limits the personal information it collects to the personal information required to provide the services you have requested and to allow us to enter into and fulfil our obligations and exercise our rights under our contract with you. You may provide that information to us via our website enquiry form, over the telephone, via email, in person or through an application form. The types of personal information we collect may include, for example:

Name;
Address and contact details;
Date of birth (if under 18);
Gender;
Nationality;
Next of kin details;
Guarantor details (if applicable);
Bank details;
Details of the university/college course you are enrolled on and the year(s) you are enrolled for;
Your room preferences (e.g. preferred room type, sharing preferences); and
Employer details (if applicable).

In certain circumstances, we may also collect certain special categories of personal information, such as information concerning your health, which are known as sensitive personal data.

Why are we collecting your information?

In order to enter into, and fulfil our obligations and exercise our rights under your contract with us, Yugo requires certain personal information be shared with us. Such personal information may be provided to us through channels such as email, our website enquiry form, over the telephone, in person or when completing an application form. Without this information, it would not be possible for us to provide you with the service you have requested.

What do we do with your information?

Yugo will use the personal information you provide to us in the following ways:

To enter into and fulfil our obligations and exercise our rights under your contract with us;

To process payments from you in accordance with your contract with us and, if necessary, instruct and liaise with debt collection agencies if you fall behind with your payments;

To operate CCTV systems and review CCTV footage for security purposes at our properties; and

To engage and make contact with you in the method you have requested.

It will be used by us in accordance with this privacy statement and also in accordance with your rights under the Data Protection Legislation.

Occasionally, and only when relevant, Yugo may collect special categories of personal information (sometimes referred to as sensitive personal data) relating to you, such as information relating to your health and/or any disabilities you may have. Such information will be used to assess your accommodation needs and to ensure that your accommodation meets your requirements. By providing us with such sensitive personal information, you consent to us using it for these purposes. Should you not provide us with this consent, we may not be able to allocate you a room appropriate for your needs.

Do we share your personal information?

Members of the Yugo group of companies

For further information on which companies make up Yugo, please contact the Data Protection Officer at [email protected]

Third-Party Service Providers

It may be necessary for Yugo to share your personal information with our service providers in order to provide you with the services you have requested and to fulfil our obligations and exercise our rights under the contract between us. Yugo will only share such personal information with contractors and sub-contractors to the extent required. Yugo has assessed such service providers to ensure they have appropriate data protection safeguards and frameworks in place which allow them to comply with the requirements of the Data Protection Legislation.

Within the terms and conditions of our contracts with such service providers, it is clearly stated that such service providers are not permitted to share your personal information with any other parties and are only to use the information in the course of their work on behalf of Yugo.

Regulators and other legal obligations

Other organisations

Yugo may from time to time share your information with other organisations, such as:

Partner organisations whom we have data sharing agreements, with for example Universities.

Internet service providers in connection with the internet service provided to your accommodation.

Debt recovery, deposit protection and credit reference agencies who we may use in relation to our contract with you.

Does Yugo transfer your personal information abroad?

What security measures concerning your personal information do we have in place?

Can Yugo use your information for any other purpose?

Yugo may wish to market its products and services to you throughout your university/college life. However, Yugo is required to obtain specific consent from you for such marketing. If you do not positively opt to receive such marketing, we will not contact you for that purpose.

Yugo will not use your personal information for any purpose other than providing the services you have requested; fulfilling our obligations and exercising our rights under our contract with you; and, if you have explicitly consented for it to do so, for its own marketing purposes.

How does Yugo store your personal information and when does Yugo delete it?

Yugo stores your personal information on a database that is specific to your contract with us and any previous contact you may have made with us and provides us with your personal information which allows us to enter into and fulfil our obligations and exercise our rights under our contract with you as well as sending you marketing emails, but only if you have opted to receive such materials. Your personal information is stored in accordance with our Data Retention Policy which states that we will hold your data for no more than seven years following termination of our contract with you. At the end of the six-year retention period, your personal data will be destroyed and/or deleted from our records.

Yugo also has various legal and regulatory obligations which dictate the length of time your personal information is held on our systems and servers.

What are your rights?

The Data Protection Legislation provides individuals with the following rights:

The right to be informed

The right of access

The right to rectification

The right to erasure

The right to restrict processing

The right to data portability

Under the Data Protection Legislation, you have the right to obtain and reuse your personal information for your own purposes across different services. That right allows you to move, copy or transfer your personal information easily from one IT environment to another in a safe and secure way, without hindering its usability. This information must be provided free of charge and be provided within one calendar month of request.

The right to object

Rights in relation to automated decision making and profiling

In short, you have the right to

Request access to your personal information
Request we rectify any inaccurate or incomplete personal information
Request that we erase the personal information we hold on you and take steps to ask others with whom we have shared your information to also erase it
Request that we limit what we do with your personal information
Object to our use of your personal information and ask us to stop that use
Instruct us to provide you with the information we hold about you in a structured and commonly used format or transmit that information directly to another organisation.

What is the legal basis for using your information?

Consent
Contract
Legal obligation
Vital interests
Public task; and
Legitimate interests.

The lawful basis that Yugo relies upon when collecting, processing and storing your personal information is Contract.

If you have consented to us contacting you for marketing purposes, the legal basis for us contacting you for such purpose is Consent. In the event that we collect, process and store sensitive personal data about you, the lawful basis for us doing so will be your provision of explicit consent.

Yugo’s Data Protection Officer

In the event that you have any concerns or queries regarding how Yugo uses your personal information, or you have any questions as to how Yugo approaches its obligations under the Data Protection Legislation, you can contact the Yugo Data Protection Officer by writing to: The Data Protection Officer, Yugo Group, 5-7 Mandeville Place, London, W1U 3AY. Alternatively you can email the Yugo Data Protection Officer at: [email protected]

Privacy Statement - Being a Guarantor

What is the purpose of our privacy statement?

Who are we?

Any reference to Yugo in this statement includes Yugo and all other companies within the Yugo group of companies.

Yugo is registered with the Information Commissioner’s Office in the United Kingdom.

A registration entry has been completed with the District Court of Frankfurt am Main, under the Commercial Registration No. Frankfurt am Main. Yugo has the sales tax ID number: DE 306571924.

What information are we collecting?

Yugo limits the personal information it collects to the personal information required to allow us to enter into and exercise our rights under the guarantee you have granted to us and under the contract you have guaranteed. The types of personal information we collect may include, for example:

Name;
Address and contact details; and
Bank details.

Why are we collecting your information?

As you are acting as a Guarantor to a student staying in our residences, Yugo requires certain pieces of your personal information be shared with us in order that we may enter into and exercise our rights under the guarantee you have granted to us and the contract you have guaranteed. Without this personal information, Yugo would be unable to exercise such rights.

What do we do with your information?

Yugo will use the personal information you provide to us to allow us to enter into and exercise our rights under the guarantee you have granted to us and the contract you have guaranteed. This may include taking payment from you in relation to the contract you are acting as Guarantor for. We may also need to instruct and liaise with credit reference agencies and debt collection agencies (which will allow us to recover any monies owed by you in relation to the contract you are acting as Guarantor for).

It will be used by us in accordance with this privacy statement and also in accordance with your rights under the Data Protection Legislation.

Do we share your personal information?

Members of the Yugo group of companies

For further information on which companies make up Yugo, please contact the Data Protection Officer at [email protected]

Third-Party Service Providers

It may be necessary for Yugo to share your personal information with service providers in order to exercise our rights under the guarantee you have granted to us and the contract you have guaranteed. Yugo will only share such personal information with such service providers to the extent required to enable us to exercise our rights under the guarantee you have granted to us and the contract you have guaranteed. Yugo has assessed its service providers to ensure they have appropriate data protection safeguards and frameworks in place which allow them to comply with the requirements of the Data Protection Legislation.

Regulators and other legal obligations

We may, from time to time, also be required to share your information with regulators, crime prevention agencies and other organisations who are permitted access such personal information as a matter of law.

Other organisations

Yugo may, from time to time, share your information with other organisations such as credit reference agencies and debt recovery agents (should you be called upon as Guarantor to fulfil your obligations set out in the guarantee you have granted to us).

Does Yugo transfer your personal information abroad?

What security measures concerning your personal information do we have in place?

Can Yugo use your information for any other purpose?

Yugo will not use your personal information for any other purposes other than entering into and exercising our rights under the guarantee you have granted to us and the contract you have guaranteed.

How does Yugo store your personal information and when does Yugo delete it?

Yugo stores your personal information on a database that is specific to the guarantee you have granted to us and the contract you have guaranteed and provides us with your personal information in order that we may enter into and exercise our rights under such guarantee and contract. Your personal information is stored in accordance with our Data Retention Policy which states that we will hold your personal data for at least the length of the contract you have guaranteed. Upon the expiry of the contract, Yugo reviews that contract and determines whether or not there is a valid reason for holding onto such personal information. Yugo may need to retain your personal information following the termination of the contract if the resident is in arrears of their rent under their contract with us, in which case we will need to retain your personal information for as long as it is necessary for us to recover the arrears.

Yugo also has various legal and regulatory obligations which dictate the length of time your personal information is held on our systems and servers.

What are your rights?

The Data Protection Legislation provides individuals with the following rights:

The right to be informed

The right of access

The right to rectification

The right to erasure

Under the Data Protection Legislation, you have the right to request that your personal information is erased from our systems and servers (this is also known as ‘the right to be forgotten’). Where your personal information has been shared by Yugo with third parties (either other companies within the Yugo group or third-party service providers), you also have the right to request that your personal information will be deleted by these third parties. As per your right to rectification, you can request us to erase your personal information verbally or in writing and Yugo has one calendar month to respond to your request for erasure. Please note that this right is not absolute and only applies in certain circumstances.

The right to restrict processing

The right to data portability

The right to object

Rights in relation to automated decision making and profiling

In short, you have the right to

Request access to your personal information
Request we rectify any inaccurate or incomplete personal information
Request that we erase the personal information we hold on you and take steps to ask others with whom we have shared your information to also erase it
Request that we limit what we do with your personal information
Object to our use of your personal information and ask us to stop that use
Instruct us to provide you with the information we hold about you in a structured and commonly used format or transmit that information directly to another organisation.

What is the legal basis for using your information?

Consent
Contract
Legal obligation
Vital interests
Public task; and
Legitimate interests.

The lawful basis that Yugo relies upon when collecting, processing and storing your personal information is Contract; i.e. the guarantee you have granted to us.

Yugo’s Data Protection Officer

Privacy Statement – Next of Kin

What is the purpose of our privacy statement?

Who are we?

Any reference to Yugo in this statement includes Yugo and all other companies within the Yugo group of companies.

Yugo is registered with the Information Commissioner’s Office in the United Kingdom.

A registration entry has been completed with the District Court of Frankfurt am Mai, under the Commercial Registration No. 112545. Yugo has the sales tax ID number: DE 306571924.

What information are we collecting?

Yugo limits the personal information it collects to the personal information required to allow us to contact you in cases of emergency. The types of personal information we collect may include, for example:

Name;
Address and contact details; and
Relationship to the student.

Why are we collecting your information?

As you have been nominated as next of kin of a student staying in our residences, Yugo requires certain pieces of your personal information be shared with us in order that we may contact you in cases of emergency relating to that student. Without this personal information, Yugo would be unable to contact you in such cases.

What do we do with your information?

Yugo will only use the personal information provided to us to contact you in cases of emergency relating to the student who has nominated you as their next of kin. Yugo will not use your personal information for any other purpose.

It will be used by us in accordance with this privacy statement and also in accordance with your rights under the Data Protection Legislation.

Do we share your personal information?

Members of the Yugo group of companies

Yugo operates globally and, as such, has a number of subsidiary companies in various jurisdictions around the world. Your personal information may be shared amongst Yugo group companies, but only where it is necessary to do so. The obligations set out within these privacy statements apply to all Yugo group companies to the same extent they apply to Yugo.

For further information on which companies make up Yugo, please contact the Data Protection Officer at [email protected]

Third-Party Service Providers

Yugo will not share your personal information with any of its service providers.

Regulators and other legal obligations

It is unlikely we will be required to share your information with regulators, crime prevention agencies and other organisations who are permitted access such personal information as a matter of law, however should Yugo be requested to do so, Yugo have an obligation to fulfil such requests.

Other organisations

Yugo may need to share your personal information with the emergency services in cases of need to ensure you are kept informed of any incidents where we are required to.

Does Yugo transfer your personal information abroad?

What security measures concerning your personal information do we have in place?

Can Yugo use your information for any other purpose?

Yugo will not use your personal information for any other purposes other than you acting as Next of Kin for the student staying in our residence.

How does Yugo store your personal information and when does Yugo delete it?

Yugo stores your personal information on a database that is specific to the student you have been listed as Next of Kin for and provides us with your personal information in order that we may contact you in cases of need. Your personal information is stored in accordance with our Data Retention Policy which states that we will hold your personal data for at least the length of the contract you have guaranteed. Upon the expiry of the contract with the student and the student no longer being resident in our property, Yugo deletes your contact information.

Yugo maintains a Data Retention Policy which clearly defines the terms of which we are obliged to hold your personal information and once that term comes to an end, we will destroy and/or delete your personal information from our systems and servers.

What are your rights?

The Data Protection Legislation provides individuals with the following rights:

The right to be informed

The right of access

The right to rectification

The right to erasure

Under the Data Protection Legislation, you have the right to request that your personal information is erased from our systems and servers (this is also known as ‘the right to be forgotten’). Where your personal information has been shared by Yugo with third parties (either other companies within the Yugo group or third-party service providers), you also have the right to request that your personal information will be deleted by these third parties. As per your right to rectification, you can request us to erase your personal information verbally or in writing and Yugo has one calendar month to respond to your request for erasure. Please note that this right is not absolute and only applies in certain circumstances.

The right to restrict processing

The right to data portability

The right to object

Rights in relation to automated decision making and profiling

In short, you have the right to

Request access to your personal information
Request we rectify any inaccurate or incomplete personal information
Request that we erase the personal information we hold on you and take steps to ask others with whom we have shared your information to also erase it
Request that we limit what we do with your personal information
Object to our use of your personal information and ask us to stop that use
Instruct us to provide you with the information we hold about you in a structured and commonly used format or transmit that information directly to another organisation.

What is the legal basis for using your information?

Consent
Contract
Legal obligation
Vital interests
Public task; and
Legitimate interests.

The lawful basis that Yugo relies upon when collecting, processing and storing your personal information is Legitimate Interests. This is because we have a legitimate interest in retaining your personal information and contact details in order to contact you in cases of emergency and act in the best interests of the student with whom we have a contract.

Yugo’s Data Protection Officer

Use of Google Analytics

This website uses Google Analytics, a web analysis service of Google, Inc. ("Google"). Google Analytics uses so-called "cookies”, text files which are saved on your computer and enable analysis of the use of a website. Information on your use of this website generated by the cookie is transferred to a Google server in the USA and saved there. However, this website uses an extension for Google Analytics, (_anonymizeIp()), and therefore IP addresses are only processed further in truncated form in order to rule out any direct personal reference. Only in exceptional cases is the full IP address transferred to a Google server in the United States and truncated there.

On instructions from the operator of this website, Google uses this information to evaluate your use of the website in order to compile reports on website activities for the website operator, and to provide additional services related to website and Internet use. Google will in no case connect your IP address to other data saved by Google. You can prevent the installation of cookies via the corresponding settings in your browser; however, you may not be able to take full advantage of all functions of this website in this case. You can counteract the saving and collection of data (including your IP address) with a plugin for your browser, here: Browser Add On to deactivate Google Analytics

Additionally, or as an alternative to the browser add-on, you can deactivate tracking by Google Analytics on our website by clicking this Link. This will install an opt-out cookie on your machine. As long as this cookie remains installed in your browser, Google Analytics cannot receive any further data for this website and this browser.

Use of Google Remarketing

This website uses the Remarketing function of Google Inc. ("Google"). With this function, the provider of the website can address the visitors of the website with target-oriented advertising, in which the visitors to the provider's website are shown personalized advertisements when they visit other websites in Google's advertising network. A cookie is installed in the website visitor’s browser, enabling him to be identified whenever he calls up a website that is part of the Google advertising network. On these websites, visitors may be shown advertisements related to contents which they called up on previous occasions on websites using the Remarketing function.

Google claims not to store personal data during this operation. You can permanently deactivate the use of cookies by Google by opening the following link: http://www.google.com/settings/ads. Alternatively, you can deactivate the use of cookies by third parties by visiting the deactivation page of the Network Advertising Initiative by following the instructions under: http://www.networkadvertising.org/managing/opt_out.asp.

Facebook Remarketing/Retargeting

Remarketing tags of the social network Facebook, 1601 South California Avenue, Palo Alto, CA 94304, USA are integrated into our homepage. When you visit our online pages, a direct connection between your browser and the Facebook server is created via the remarketing tags. As a result, Facebook receives the information that a user with your IP address has visited our page. Due to this, Facebook can assign the visit to our website to your user account. We can use the information thus received for displaying Facebook advertisements. Please note that, as the operator of the website, we receive no information on the content of the transmitted data and its use by Facebook. You will find further information on this point in Facebook's data privacy statement at https://www.facebook.com/about/privacy/. If you do not wish any data to be collected via Custom Audience, you can deactivate Custom Audiences here.

Use of DoubleClick

DoubleClick is a service of Google Inc. ("Google"), 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). DoubleClick uses cookies (so-called “floodlights") to offer you better and more relevant advertising. Cookies are often used to provide you with relevant advertising, improve reports on campaign performance, or to prevent you from seeing the same advertisement several times. For this purpose, DoubleClick assigns a pseudonymous ID to your browser. For example, this cookie ID helps DoubleClick to determine which advertisements should be kept in which browsers. If an advertisement is to be opened in a browser, DoubleClick can establish on the basis of the browser’s cookie ID which DoubleClick advertisements have already appeared in this particular browser. Thus, DoubleClick blocks advertisements that the user has already seen. By means of the cookie ID, DoubleClick can also record conversions related to advertising queries. That is for instance the case if you see a DoubleClick advertisement and later call up our website with the same browser and perform actions there.

DoubleClick floodlight cookies contain no personal details. The information generated by the cookie on the use of this website and on the delivery of advertising contents and the user’s IP address are sent to a Google server in the United States and stored there. Google may convey this information to its contractual partners. However, Google will not include your IP address with the other data about you that it already has. You can read more about data protection and cookies with Google here:

· http://www.google.de/intl/de/policies/technologies/ads/

· https://support.google.com/ds/answer/2839090?hl=de

By using our website, you consent that Google may process the data it has collected about you and you consent to the manner in which the data are processed and with the purpose stated previously. Of course, you can prevent Google from collecting and processing the data kit has obtained about you by using the so-called DoubleClick DART cookies. DoubleClick has summarised how to do this on the following pages:

· https://www.google.com/settings/ads

· https://www.google.com/ads/preferences

Alternatively, you can visit the following website and centrally set all blocks also for other tracking technologies:

· http://www.youronlinechoices.com/de/praferenzmanagement

Please note that you must perform this procedure separately for each browser that you use, and repeat it when you have deleted your cookies.

Google Tag Manager:

Our website uses Google Tag Manager. With this service, website tags can be managed via a user interface. Google Tool Manager implements only tags. That means: No cookies are used and no personal data are captured. Google Tool Manager creates other tags that may include data. However, Google Tag Manager does not access this data. If deactivation is made at domain or cookie level, it remains active for all tracking tags if they are implemented with Google Tag Manager.

Use of Add This

This website uses the social media plug-in called “Addthis“, offered by the company AddThis LLC, Inc. 8000 Westpark Drive, Suite 625, McLean, VA 2210, USA (AddThis LLC). With “AddThis“, AddThis LLC permits the joint use of so-called share buttons from various providers, via which users can recommend website contents and websites on the social media and tag them on various bookmark services. “AddThis“ can usually be identified by a white plus sign on an orange background. You can see a complete overview of the social media plug-ins that use “AddThis“ and how they appear under the following link: https://www.addthis.com/get/sharing.

If you call up one of our Internet pages that contain such a social media plug-in, your browser will connect directly with the servers of AddThis LLC. The contents of the “AddThis“ social media plug-in will be sent directly to your browser and included in the website. At the same time, AddThis LLC will be informed of the website you have called up and will place a cookie on your computer to permit re-identification the next time you visit that website. The information submitted by your browser (including your IP address) is sent to AddThis LLC and incorporated in an anonymised user profile there. This user profile serves as a basis on which to personalise the online offered you call up and adjust them to your interests.

You can find further details of the purpose and scope of the collection of data by AddThis LLC in the company’s privacy policy: http://addthis.com/privacy/privacy-policy.

If you do not want AddThis LLC to capture and store your data, you can block this for the future. For this purpose you create a so-called opt-out cookie which you can download from: http://www.addthis.com/privacy/opt-out. By means of suitable add-ons for your browser, you can also completely block the installation of social media plug-ins such as “AddThis“.

Use of Google Translate

The automatic translation function in the sidebar of our website is performed by Google Translate, a third party provider over whom we have no influence. The computer-generated translations sometimes comply only approximately with the original content of our website.

The translations are not to be regarded as exact and may contain wrong expressions. We assume no guarantee for the correctness, reliability and validity of the information translated by this system, and accept no liability for any losses. Moreover, some applications, files and features such as graphics, photos and PDF's cannot be translated.

Google captures, stores and processes information in order to provide users with better services. This ranges from the language you speak to complex matters such as advertising that you find particularly useful, or the persons who are most important to you online. You will find the comprehensive data protection declaration here: http://www.google.com/policies/privacy/

However, should you not wish to have Google Translate, you can deactivate it by adjusting the setting under http://www.google.com/settings/ads.

Social Media Plug-ins

On our website we offer you the use of so-called “social media buttons“. To protect your data, we use the “Shariff“ solution. Thereby, the buttons on the website are incorporated in graphics that contain a link to the appropriate website of the button provider. Thus, by clicking on the graphic, you are directed to the services of the relevant provider. Only then your data is conveyed to the provider. As long as you do not click on the graphic, there is no exchange between you and the social media button provider. You can find information on the collection and use of your data by the social media in the conditions of use of the relevant providers. More information about Shariff can be found here: http://www.heise.de/ct/artikel/Shariff-Social-Media-Buttons-mit-Datenschutz-2467514.html

On our website, we have included the social media buttons of the following companies:

· Facebook Inc. (1601 S. California Ave - Palo Alto - CA 94304 - USA)

· Google Plus/Google Inc. (1600 Amphitheatre Parkway - Mountain View - CA 94043 - USA)

· Instagram Inc. (1601 Willow Rd. - Menlo Park - CA 94025 - USA)

· LinkedIn Corporation (2029 Stierlin Court - Mountain View - CA 94043 - USA)

· Twitter Inc. (795 Folsom St. - Suite 600 - San Francisco - CA 94107 - USA)

· Pinterest Inc. (808 Brannan Street - San Francisco - CA 94103 - USA)

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