Frequently Asked Questions
Not found the information you were looking for about River Market or our student housing in Indiana? You might find the answer in our frequently asked questions.
Does Your Property Have On-Site Maintenance?
An Item In A Resident's Unit Needs Repair. How Do They Get Help?
Maintenance via phone, email, text, or visit the office.
What Happens If A Resident Is Locked Out Of Their Apartment?
They can call the office line and will be directed to the on-call maintenance employee to let them in; the fee is $75.
What Maintenance Is A Resident Responsible For? (I.E. Changing Fire Alarm Battery/Changing Lightbulbs/Etc.)
The maintenance supervisor and technician.
Is Your Property Pet-Friendly?
Does Your Property Offer On-Site Parking?
Is Your Property Parking Free Or Paid?
Do You Offer Furnished Units?
2 bedrooms are partially furnished with living room furniture.
Am I Required To Purchase Renter's Insurance?
What Are My Options For Paying My Rent?
Online with checking account or credit card; in the leasing office/rent dropbox with a check or money order.
Is Your Property Smoke-Friendly?
How Long Does It Take For An Application To Be Approved?
24-48 hours depending on each applicant's background/credit (could be longer for those pending criminal checks).
Which Utilities Are Included In My Rent?
Internet/cable, water, sewage & garbage.