Frequently Asked Questions

Not found the information you were looking for about The Lofts or our student housing in South Carolina? You might find the answer in our frequently asked questions.

Q: Does Your Property Have On-Site Maintenance?

Yes.

Q: An Item In A Resident's Unit Needs Repair. How Do They Get Help?

They can fill out a maintenance request in the resident portal app or call the office.

Q: What Happens If A Resident Is Locked Out Of Their Apartment?

Call the office.

Q: What Maintenance Is A Resident Responsible For? (I.E. Changing Fire Alarm Battery/Changing Lightbulbs/Etc.)

Anything in their apartments.

Q: Does Your Property Offer On-Site Parking?

Yes. 

Q: Is Your Property Parking Free Or Paid?

Paid.

Q: Is Your Property Pet-Friendly?

No.

Q: Do You Offer Furnished Units?

Yes. 1 bedroom units are not furnished, but 2, 3, 4 bedroom units are all furnished.

Q: Am I Required To Purchase Renter's Insurance?

Yes

Q: Is Your Property Smoke-Friendly?

No.

Q: How Long Does It Take For An Application To Be Approved?

24 hours or less.

Q: What Are My Options For Paying My Rent?

Online using e-check and credit card, or in person using a check and money order.

Q: Which Utilities Are Included In My Rent?

Electricity*, gas, internet/cable, water, sewage, and garbage. 

*Electricity is not included in One Bedroom Units. There is a $35 allowance per bedspace in 2, 3, 4 bedrooms.