Frequently Asked Questions
Not found the information you were looking for about Tempe Terrace, Villas On Apache or our student housing in Arizona? You might find the answer in our frequently asked questions.
Does Your Property Have On-Site Maintenance?
An Item In A Resident's Unit Needs Repair. How Do They Get Help?
Maintenance via phone, email, text, or visit the office.
What Happens If A Resident Is Locked Out Of Their Apartment?
Call the emergency maintenance. 480-303-700 ext.3
What Maintenance Is A Resident Responsible For? (I.E. Changing Fire Alarm Battery/Changing Lightbulbs/Etc.)
Fire alarms, bulbs, filters.
Does Your Property Offer On-Site Parking?
Is Your Property Parking Free Or Paid?
Is Your Property Pet-Friendly?
Do You Offer Furnished Units?
Am I Required To Purchase Renter's Insurance?
Is Your Property Smoke-Friendly?
How Long Does It Take For An Application To Be Approved?
About 10 minutes.
What Are My Options For Paying My Rent?
Check, money order, online credit card or debit card, and Echeck.
Which Utilities Are Included In My Rent?
Internet/cable, water, sewage, & garbage.