Frequently Asked Questions
Not found the information you were looking for about Campus Towers or our student housing in Greenville? You might find the answer in our frequently asked questions.
Q: Can I Bring My Own Furniture?
Yes, you can bring decorative things from home that will make you feel more at home.
Q: Do You Offer 3 Bedroom Apartments?
No, but we allow you all to be neighbors!
Q: Does Your Property Have On-Site Maintenance?
Q: An Item In A Resident's Unit Needs Repair. How Do They Get Help?
Call the office, submit the ticket through the resident portal, visit the office, or email us at email@example.com. If it's after-hours call the leasing office (252) 752-2865 and when the voicemail prompts them, press option #2 for after-hours maintenance, and someone will call them back.
Q: What Happens If A Resident Is Locked Out Of Their Apartment?
If it's during business hours, call and our staff will assist. If it's after-hours call the leasing office (252) 752-2865 and when the voicemail prompts them, press option #2 for after-hours maintenance, and someone will call them back.
Q: What Maintenance Is A Resident Responsible For? (I.E. Changing Fire Alarm Battery/Changing Lightbulbs/Etc.)
Changing fire alarm battery, changing lightbulbs, fixing AC issues, toilet issues/leaks/drain clogs.
Q: What Is The Maintenance Turn-Around Time?
Our maintenance tickets have a 24-48 hour turn around unless a part needs to be ordered-our staff will stay in contact with you. Emergencies are considered heat, toilet, and entry door issues.
Q: Do You Offer Furnished Units?
Q: Does Your Property Offer On-Site Parking?
Q: Is Your Property Parking Free Or Paid?
Paid. Contact our leasing team for more information about our property's parking.
Q: Is Your Property Pet-Friendly?
Q: Do We Have Washer And Dryer In The Units?
No, we don't. We do have a communal laundry room in the building.
Q: Am I Required To Purchase Renter's Insurance?
Q: Is Your Property Smoke-Friendly?
Q: How Long Does It Take For An Application To Be Approved?
Generally, it takes 12-24 hours to get the decision once it was screened.
Q; What Are My Options For Paying My Rent?
You can pay by card through the portal. Please emphasize that it will be a convenient fee. The e-check option is free.
Q: Which Utilities Are Included In My Rent?
Electricity, gas, internet/cable, water, sewage, and garbage.