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These terms and conditions are between and shall bind the property owner (“we”, “us” and “our”) and the guest(s) who book our property (the “Property”) through Yugo (each a “Booking”). References to “you” or “your” are references to the person making the booking and all members of the party. All bookings are subject to these Terms and Conditions. Nothing in these Terms and Conditions affects your usual UK statutory rights.
Making Your Booking
Bookings can be made on our website and are considered final once payment has been made and received, at which point these Terms and Conditions will come into effect. All bookings require payment in full at the time of booking. Failure to pay in full at the time of booking will result in the booking being cancelled without notice.
Cancellation Policy
All bookings made on our website are non-refundable. Amendments may be allowed at the discretion of the manager and must be requested in writing using the contact email in the booking confirmation no later than five working days before check-in. If you do not arrive within 24 hours of the start of check in on your date of arrival, we reserve the right to cancel your booking on your behalf without refund. We would not expect to have to make any changes to your booking once it is confirmed, but sometimes unforeseeable problems occur which mean we have to make alterations to your booking or, very occasionally, cancel your booking. If this does happen, we will notify you as soon as reasonably practical and inform you of the change or cancellation. If we cancel your booking, we will refund any fees you have already paid to us, however, we will not be liable to refund you any fees you may have paid to any third party including, but not limited to, fees for travel, entertainment, activities or insurance. If available, we may offer to relocate you to another residence, but we shall not be responsible for any additional fees incurred by you (including, but not limited to, travel) in you doing so. This is solely at the manager’s discretion and if you do not accept, we will cancel your booking as described previously.
The Property
You can arrive at the Property after the time specified by us on the arrival date for your booking and you must leave by the time specified by us on the departure date. If your arrival will be delayed, you must contact us using the details on your booking confirmation as soon as possible with a new arrival time so alternative arrangements can be made. Failure to do so may result in your booking being cancelled as detailed above.
Your Obligations
You must, where stipulated for specific properties, be able to prove you are a student.
You agree to comply with the regulations set out in any property manual at the Property and any other regulations reasonably specified by us from time to time and ensure they are observed by all members of your party. You agree to keep and leave the Property and the furnishings, including items such as kitchen equipment, crockery and glasses clean and in good condition (if provided).
You agree not to cause any damage to the walls, doors, windows, floors or any other part of the Property, nor to do anything that may be reasonable considered to cause a nuisance or annoyance to us or to any other occupier of adjoining or neighbouring properties. Any damage deemed to be caused by you, your party or you and your parties’ guests will be charged to you. We reserve the right to take payment from the card used to make the booking.
You agree to take all necessary steps to safeguard your personal property while at the property, including, but not limited to, ensuring any doors are closed and locked at all times when not in use. We are not responsible for any loss of or damage to your personal property. You agree to ensure that each member of your party is covered by comprehensive travel insurance (including cancellation, flight delays, loss and damage to baggage and other property) and health insurance (including medical evacuation and repatriation coverage).
You cannot allow more people to stay in the property than stated at the time of booking unless expressly authorised by the manager, nor can you take any pets into the property unless permitted by us in writing. You are asked to inform us in writing if you require the use of a service animal during your stay so we can make any necessary preparations.
You permit us to access any property occupied by you for the purpose of essential repairs, in the event of an emergency or to ensure you are complying with these Terms and Conditions.
If you are found in breach of your obligations, we may cancel your booking and/or ask you to leave. Any refunds in these circumstances will be at the sole discretion of the manager.
Limit of Liability
Our maximum liability for losses you suffer as a result of us acting in breach of your booking is strictly limited to the amounts received by us in relation to your booking. We shall not be liable for any losses which are not a foreseeable consequence of us breaching these Terms and Conditions. Losses are foreseeable where they could be contemplated by you and us at the time of your booking. Your booking is made as a consumer for the purpose of a holiday and you acknowledge that we will not be liable for any business losses howsoever suffered or incurred by you. For the avoidance of doubt, we shall not be liable to you or responsible for: Any issue between you and us regarding the booking; any failure in relation to any payments due to the failure of a payment solution provided by a third party; or the rejection of any payment of yours by a third party payment solution provider. This does not exclude or limit in any way our liability for death or personal injury caused by our negligence or for fraudulent misrepresentation; or for any matter for which it would be illegal for us to exclude or limit, or attempt to exclude or limit, our liability.
Miscellaneous
You may not transfer your booking or any rights and responsibilities under these Terms and Conditions to any other person without our prior written consent. If at any time, any part of these Terms and Conditions is held to be unenforceable for any reason under any applicable law, that part shall be deemed omitted and the enforceability of the remaining parts shall not in any way be effected by that omission. These Terms and Conditions, any Cancellation Policies and your booking confirmation email contain the entire agreement between us and you relating to the booking and shall supersede any previous agreements, arrangements or discussions between you and us, whether oral or in writing. No representation, undertaking or promise shall be taken to have been given or be implied from anything said or written in negotiations between you and us prior to receiving the confirmation email except as expressly stated in these Terms and Conditions. Neither you nor us shall have any remedy in respect of any untrue statement made by the other upon which that party relied in entering into these Terms and Conditions (unless such untrue statement was made fraudulently) and that party’s only remedy shall be for breach of contract as provided in these Terms and Conditions. We will not be in breach of these Terms and Conditions, or otherwise liable for any failure or delay in performance, arising from any circumstances beyond our reasonable control including, without limitation, flood, fire, explosion or accident.
Discover the United Kingdom?
Across England, Wales and Scotland you might just find your next accommodation for this summer
Birmingham
Bentley House
Bentley House is our student accommodation in Birmingham that puts you in the centre of everything you could need.
Clifford House is one of the newest student residences in Exeter, opened in 2019. It’s swish, safe, and surrounded by all the amenities you need for a care-free time at university.
If you’re studying in Southampton, we’ve got a student residence that you’ll love. Located slap-bang in the middle of the city, it puts you right in the middle of all the fun.
Catherine House is right in the middle of the city centre, so it’s perfect if you want to be within easy reach of all Portsmouth has to offer, including bars, restaurants and entertainment.
Austen House is conveniently located in Southampton’s city centre. The Southampton Solent University campus is just a 10-minute stroll and the University of Southampton is a quick bus ride away.
With communal areas, on-site social events, bike storage, 24-hour team, postal service and more, our student housing in Plymouth gives you a far more supportive and luxurious living experience than you would get in basic halls. The convenient location also means you’ll be just a few minutes’ walk from Drake Circus Shopping Centre and the lively Plymouth Hoe and Barbican areas.
40 Week contracts available - Limited offer £150 voucher
Knoll Court is our private student accommodation in Newcastle city centre, with en suite rooms and prices to match every student’s needs. Our student residence is located right on the doorstep of Northumbria University and a short walk from Newcastle University and Newcastle College.
It’s just a 10-minute walk from Liverpool One (the main shopping area), close to where many of the city’s coolest bars and restaurants are, five minutes’ walk from John Moores University, and a short bus ride away from the University of Liverpool.
The Curve student residence is minutes' walk from the vintage boutiques and artisan coffee shops of Brick Lane. A short tube ride will take you to all the shops, cinemas and restaurants of Westfield Stratford City shopping centre. Perfect for the weekend!
We can only accept and carry out viewings for University of Bristol students wanting to see what their potential rooms will look like. Please note, you must apply for a room at Print Hall through the University of Bristol.
On the doorstep of Nottingham Trent City Campus and a short bus ride to the University of Nottingham, living at Goldsmith Court makes it so easy to get to lectures in the morning! It’s the best student residence you’ll find in the whole city, with en suite rooms and bills included to go along with that ideal location!
There’s plenty to do to enjoy yourself. Your new Nottingham city-centre home is less than 6 min walk at INTU Victoria Centre, lots of student bars and clubs, restaurants and parks. You couldn’t be in a handier location when you want to take a break from your studies.
Anglia House is just a 15-minute walk from Anglia Ruskin University, and a 10-minute bus ride from the University of Cambridge, one of the best in the world!
Park Court offers fun and friendly en suite student accommodation just a 10-minute stroll from the University of Lincoln, and a 20-minute walk from Bishop Grosseteste University. Getting to lectures couldn’t be easier.
If you want to explore, then the city center and Brayford Waterfront are just five minutes’ walk away, where you’ll have plenty of high-street shops and restaurants to choose from.
Globe Works is our stylish student accommodation building situated in the heart of Birmingham. Perfectly located, just a few minutes’ walk from both Aston University and Birmingham City University.
Across Ireland you will find our accommodations ready for you this summer!
STUDENTS LOVE...
Dublin
The capital of Ireland is full of historic buildings, museums, places to eat and Irish bars with live singing and dancing. As a student in Dublin, you'll never be short of something to do!
Cork is a city of great importance to Irish history, but it has modern importance too – with plenty of places to both shop and eat, and a nightlife that captures the Dublin spirit on a smaller scale. This makes it the ideal location for any student.
